NEWS

On April 1, 2023, amendments to the Rules for the provision of subsidies for housing and communal services entered into force (Resolution of the Government of the Russian Federation of March 24, 2023 444).

Today, we visited the "BlagoDaryu" social adaptation center in Kazan together with Rais of the Republic of Tatarstan Rustam Minnikhanov.

Discussion of problematic issues and existing appeals is always more effective in direct contact with people, “on the spot”. In the village of Panovka, Pestrechinsky district, he is in the FGI PC-3 DFPS of Russia for the Republic of Tatarstan, where today we held a reception of convicts on personal issues.

Issues of repair, construction of roads, transport for many years are the most popular categories in GIS RT «People’s control» among the residents of our republic, Since road and transport infrastructure are linked in real time to road safety and transport security.

The Association «Regional Center of Public Control in the Sphere of Housing and Communal Services of the Republic of Tatarstan» together with the information agency «Tatar-informs» launched the project «Video assistant of housing and communal services».

The Human Rights Commissioner of the Republic of Tatarstan plays an important role in protecting the rights and freedoms of citizens. Its duty is to inform the authorities of citizens' communications, complaints and requests, and to address them in cases of violation of their rights.

In our work, we pay great attention to cooperation with various non-profit organizations. As part of World Autism Awareness Day, we planned a visit to the «ABA Center» «New Planet».

The absence of a formal approach in the consideration of appeals is a guarantee of a quality solution to the issues raised, and most importantly - it's attention to people who have turned to state agencies for help.

In my address at the personal reception has received an appeal from a citizen X. about the disagreement with the amount of charges billed for the provision of services for solid waste management by «MC» « Enterprise of housing and communal services » and the resulting debt formed due to penalties.

Today the All-Russian Day of Free Legal Aid is taking place all over the country. The Ombudsman, the staff of his Office and public assistants take part in this event every year.