In Nizhnekamsk, they discussed the work with notifications and appeals from citizens to the SIS RT "Public Control" and the Feedback platform
Today I am in Nizhnekamsk on a working visit, continuing work on monitoring the execution of notifications and appeals from citizens received through the SIS RT "Public Control" and the Feedback platform by responsible executors.
The Executive Committee of the city held a meeting, during which they reviewed about 30 notifications and appeals from citizens received through these communication channels.
Residents most often apply for the following categories: "Parks and squares", "Violation of the traffic pattern of public transport routes", "Maintenance of road network facilities in winter", "Maintenance and repair of municipal roads", "Fences preventing entry to the sidewalk, lawn on the territory of an apartment building", "Maintenance and repair of municipal roads", "Complex landscaping", "Homeless animals", "Traffic management", "Organization of outdoor lighting".
Following the meeting, the responsible executors were given recommendations on improving performance discipline, reviewing the system of working with structural divisions when reviewing notifications and appeals from citizens to the SIS RT "Public Control" and the Feedback platform, as well as posting interim comments during the execution of work.