Meeting with the municipal districts of the republic on the functioning of the feedback portal
Today, Tatarstan residents have at their disposal a number of tools for communication with authorities: the feedback portal "We decide together" based on the Federal State Information System "Unified Portal of State and Municipal Services (functions)", GIS RT "People's Control", appeals through official accounts.
Each department has their own developments and practices for interacting with residents, however when monitoring responses to citizens' messages, there are cases when the deadlines are violated by the performers or responses are not posted.
The Commissioner for Human Right in the Republic of Tatarstan held a meeting on consideration of notifications (messages) with municipal districts of Republic where we sorted out main mistakes that performes make in their work, reccommend take special control over work with citizens’ messages.