The discussion of housing and utilities issues continued on the "Tema" program on the Efir TV channel.
The program focused on the inquiries received during the hotline, the most frequently raised issues by residents, the areas they pay attention to, and the planned solutions.
The program also touched on the topic of citizen notifications in the Tatarstan State Information System "Public Control." It's worth noting that there's a downward trend in their number. In 2026, 3,270 notifications were published for housing and utilities, compared to 10,136 in 2025. This indicates that state and municipal authorities are working on this issue, and some issues are being addressed earlier.
The "Payment for Housing and Utilities" service on the Portal of State and Municipal Services of the Republic of Tatarstan, where service quality ratings are compiled, was also discussed. This mechanism allows you to see which issues in the housing and utilities sector require improvement, where changes are needed, and what areas require special attention.
For your convenience, we've prepared a video with step-by-step instructions for assessing the quality of housing and utilities services: vk.ru/wall-193048141_8981 . This video will help you easily assess the quality of services and influence their improvement!