The appeal was resolved positively
The Constitution of the Russian Federation guarantees judicial protection of human and civil rights and freedoms. No one may be deprived of the right to have his case heard in the court and by the judge to whose jurisdiction it is assigned by law
In April of this year, I received an appeal from citizen S., a resident of Syktyvkar, who had sent a statement of claim by post to one of the judicial districts of Kazan. However, an employee of the court district informed her about the loss of her statement of claim and the need to submit (send) a new statement of claim.
In order to clarify all the circumstances of the case on this appeal, I sent a letter to the Minister of Justice of the Republic of Tatarstan with a request to consider this situation and, if necessary, to take measures within the competence.
As a result of consideration of our letter, the Ministry of Justice of the Republic of Tatarstan conducted an official inspection, according to the results of which the applicant's arguments were confirmed. It was not possible to bring to disciplinary responsibility an employee of the judicial district due to her dismissal from the civil service.
At the same time, the Ministry of Justice of the Republic of Tatarstan sent a letter to the judge of the judicial district of Kazan. At the same time, the Ministry of Justice of the Republic of Tatarstan sent a letter to the address of the judge of the judicial district of Kazan with recommendations to strengthen control over the order of receipt of correspondence by the employees of the office and the organization of work in general.