Meeting with the chief doctors of health institutions of Naberezhnye Chelny
«Healthcare» is one of the most popular categories of «People’s control». With it, Tatarstans can give «signals» about various problems they face in obtaining medical services. This category is moderated by the Ministry of Health, which provides preliminary expertise and monitoring of the progress of consideration of notifications in the category of responsible officials.
In continuation of today’s trip met with the chief doctors of the medical organizations of the city of Naberezhnye Chelny, discussed the main issues of citizens with whom they apply to GIS RT «People’s control», social networks and GLONASS+112.
"Assessment of quality" in the system shows that the most frequently indicated criteria are «Long waiting in line», «Doctor’s attitude», «The relationship of the registry and nurses». As a result of our analysis of the results of the public opinion on the quality of services provided in November 2023, the average estimate was -3.9.
Of course, one of the reasons for the low ratings is the shortage of specialists, which affects the order in the future. During the discussion, appropriate recommendations were made with a view to increasing the level of satisfaction of citizens.