The Administration of the Aviastroitelny and Novo-Savinovsky Districts of Kazan held a meeting on the work of citizen notifications in the SIS RT "Public Control"

29 April 2026, Wednesday

I held a meeting with responsible officials from the Aviastroitelny and Novo-Savinovsky Districts of the Kazan City Executive Committee to discuss the handling of citizen notifications received through the SIS RT "Public Control".

During the meeting, approximately 30 examples of citizen notifications were reviewed. They primarily covered the following categories:

• "Comprehensive Landscaping"
• "Development and Modernization of a Playground"
• "Organization of Street Lighting"
• "Maintenance and Repair of Municipal Roads"
• "Traffic Management"
• "Comments on the Quality and Completeness of a Bus Stop"
• "Housing and Utilities"
• "Container Yard Maintenance"

Identified problem areas and outlined further steps to improve the quality of handling citizen notifications.

I noted that the Administration of the Aviastroitelny and Novo-Savinovsky Districts of Kazan has established a systematic process for processing notifications in the SIS RT "Public Control" - their compliance rate reaches 80%, demonstrating a careful and responsible approach to citizen requests.

Following the meeting, recommended that responsible officials analyze notifications with the "planned" status and, in the event of a deadline change, be sure to record comments in the system regarding planned or completed work. I also emphasized the need for a more thorough approach to reviewing notifications and ensuring their compliance deadlines.