A visit to GAUZ «City Polyclinic №21» in Kazan
Unfortunately, it is in health care that the number of complaints from ordinary citizens increases exponentially. We see this through incoming appeals through the feedback platform, «People’s Control», social networks.
Today we got acquainted with the activity of GAUZ «City Polyclinic №21» of Kazan. Having talked with the visitors of the polyclinic, we found out that among the most frequent problems they call long queues in front of the doctor’s office, lack of the necessary specialist in the polyclinic, A long wait for a narrow appointment.
After the visit, we have considered and paid attention to the incoming in the GIS of the Republic of Tatarstan «People’s Control», EGIS «GLONASS+112» systems and reviews in social networks about the work of this institution.
Of course, she recommended to consider the notifications more carefully, to place comments with a more detailed explanation of the questions of citizens, Monitor social media for negative comments to address these shortcomings and prevent negative feedback.