On 10 December 2018 a telephone "hotline" for the population on legal issues was held. The Commissioner for Human Rights in the Republic of Tatarstan Sariya Saburskaya, as well as the Staff consulted more than 80 citizens on the protection of their rights in the Republic of Tatarstan.
Many issues were resolved during the telephone conversation - citizens were provided with legal advice, explained the rules of law, but most of the issues require more detailed investigation and further job to conduct inspections and clarify the circumstances is necessary.
Citizens address different appeals, many calls were received with questions of land and labor disputes, pension and preferential provision. There were questions of disagreement with the decisions of the courts and the provision of technical means of rehabilitation for physically challenged.