After a long time, the project was revived, carried out by us together with the Tatarstan branch of the Union of Pensioners of Russia. Legal Aid Day is aimed at providing free legal assistance to the population of the republic. A citizen can apply with absolutely any question.

A vivid example of responding to citizens' appeals to the Commissioner for Human Rights in the Republic of Tatarstan is holding workshops to clarify all the circumstances that gave rise to the current situation.

This year, in the SIS RT "Public Control" 3,681 notifications were published under the category "Maintenance of objects of the road network in winter", of which 2,784 notifications were resolved. The largest number of notices was published in Kazan - 2,508 notices, Naberezhnye Chelny - 516 notices, Nizhnekamsky district - 87 notices, Almetyevsk district - 82 notices.

In order to identify problem areas and for active interaction with citizens, the Commissioner for Human Rights in the Republic of Tatarstan systematically conducts telephone “hotlines”. The practice of holding telephone "hotlines" has long been popular among residents of Tatarstan. Another telephone "hotline" was devoted to the issues of observance of the rights of disabled people and people with disabilities. Citizens were given the opportunity to ask questions and get legal explanations of various aspects of law enforcement.